This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

Privacy Policy

Your Privacy is Important to Us
At D & M Professional, we believe privacy is a right, not a privilege. In other words, you should expect us to protect your privacy, and you should never have to worry about it. We believe that a clear-cut privacy policy is an important part of the service we provide. We are committed to safeguarding your privacy while providing you with the best shopping experience possible. This is our Privacy Credo:
1. We see your privacy as a right and not just a privilege.
2. We respect your privacy and are committed to maintaining the privacy of your personal information.
3. We will tell you what information we collect about you and how we use that information.
4. We will give you a choice as to how your personal information will be used.

Sources of Information
To best understand this Privacy Policy, please keep in mind that information may become available to us from two different sources:
1. The store.d-mprodirect.com Web site.
2. Telephone. You may call us and provide us with information.

Types of Information
It is important to know that there are two different types of information that may become available to us. These can be used in different ways, as explained below in the Q&A section of our Privacy Policy. The terms defined below are used throughout our Privacy Policy:
1. "Personally Identifiable Information" is private data about you as an individual. Examples of this data would be your name, address, telephone number, email address, and other personal information that identifies you as you. We call this "Personal Information" for short.
2. "Non-Personal Information" is information about how you use our Web site and Products that is not connected to your particular name, address, or other Personal Information. For example, Non-Personal Information could describe how many people viewed a particular page on our Web site or how people are referred to our Web site, without connecting that information to the specific identities of those people.

Privacy Policy Q&A
How does D & M Professional use the information it collects from the store.d-mprodirect.com Web site?
We may use Personal Information collected through this Web site to complete a transaction you request. D & M Professional may also use your mailing address, telephone number or email address to contact you regarding your request.

Non-Personal Information collected through our Web site is used for maintenance, monitoring and marketing uses, but Non-Personal Information will not be linked to your identity without providing you an opportunity to opt out of such linking.

What is D & M Professional's Commitment to Children's Privacy?
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 18, and no part of our website is structured to attract anyone under 18. All products presented on our website are intended for adults. If you are under the age of 18, you may use store.d-mprodirect.com only with the approval and involvement of your parent or guardian.

Can I correct the information collected about me?
D & M Professional believes in and supports your right to access and correct the Personal Information you have provided us. To do so, simply contact D & M Professional at 630.741.0330 and we will make corrections that you request.

Is all of my information kept securely?
D & M Professional has security measures in place that are designed to protect your information. All Personal Information and any Non-Personal Information is stored on physically secured servers. Access to this information is strictly limited to individuals with a legitimate reason to have access and who have signed agreements that prohibit the unauthorized use or disclosure of such information. In addition, all of D & M Professional's stored information is firewall protected in a manner designed to prevent unauthorized "hacks" into our systems. While we cannot guarantee that loss, misuse or alteration of your data will not occur, we work hard to prevent such occurrences.

Will this Privacy Policy ever be changed? How can I find out about any changes to this Privacy Policy?
Our privacy policy could change in the future. As our business and services expand and change, we will update this policy to provide you with information about changes to our privacy policy, including how we treat Personal Information collected through our services.

Updates to this policy, including opportunities to opt out of data collection, will be posted on our Web site indicating the policy has been updated. In most cases, these will be the exclusive means of communicating changes to our privacy policy. We encourage you to review this policy periodically to review any changes that have been posted.

One thing that will never change at D & M Professional is our commitment to your privacy.

What if I have other questions?
If you have any questions or comments about our use of your information or about this Privacy Policy, email us at proestore@d-mpro.com. We will be happy to give you more information.

If you have a complaint about our use of your information, please let us know. We will promptly investigate and will comply fully with the legal and regulatory supervisory authorities responsible for enforcing our adherence to the privacy principles stated above.

Thank you for choosing D & M Professional.